Watch our documentary on the Future of the CMO from this link 📺: https://www.youtube.com/watch?v=AXBKelmQomM
In this episode of Scratch, Eric sits down with Molly Landman, the first Chief Marketing Officer of PetSafe, the 30-year-old pet-tech pioneer behind invisible fences, automatic litter boxes, GPS collars, and more. Molly explains how she inherited “the biggest pet brand no one knows,” why an early push into broad awareness failed to lift sales, and how a tighter focus on consumer jobs-to-be-done now guides everything from R&D roadmaps to TikTok creative.
She details the work of collapsing siloed teams into a single insights-to-activation engine, riding rivals’ top-of-funnel spend instead of out-spending them, and finding pockets of growth even as the overall pet-durables market turns negative. If you’re looking for lessons on brand refresh, gross-margin optimisation, or balancing performance with brand, this conversation delivers a practical, P&L-driven playbook.
🖊️Mentioned in the show:
Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Eric Fulwiler, and he’s joined by Molly Landman of Petsafe in this episode.
Find Rival online at www.wearerival.com & LinkedIn
Find Eric on LinkedIn
Find Molly on LinkedIn.
Say hi at media@wearerival.com, we’d love to hear from you.
